Use Customer Shipping Account at Checkout
This feature enables customers to use their own shipping accounts—such as UPS or FedEx—when placing an order on your BigCommerce store. It’s ideal for B2B businesses or clients who prefer to manage their own shipping logistics.
Key Functionality:
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Shipping Account Field During Signup
A custom field is added to the customer registration form, allowing users to enter their UPS or FedEx account number when creating an account. -
Customer-Controlled Shipping Option
During checkout, eligible customers will see an additional shipping method: “Use My UPS/FedEx Account”, which bypasses standard shipping charges. -
Account Validation & Usage Rules
Only customers who have provided a valid shipping account will see this option at checkout. Others will continue to see and use standard shipping methods. -
Admin Visibility
Store admins can view each customer’s shipping account information in the BigCommerce admin panel, making fulfillment coordination simple and reliable.