Do you offer free trials?

Unfortunately, we do not offer a trial app to test our add-ons before purchase. Our add-ons involve custom development work, not pre-packaged solutions. After you purchase, we will begin installing the add-ons in your store to ensure compatibility with your theme as described.

Do you offer refunds or exchanges?

Please refer to our Refund Policy for more information.

What is a Single Domain License?

Single Domain License allows you to use the purchased BigCommerce theme and/or extension on a single domain (website). All of our BigCommerce themes, templates, and add-ons come with a Single Domain License. If you need to use the themes/add-ons on multiple domains, you must purchase additional licenses.

Where is the add-on package I just paid for?

Our BigCommerce Add-ons/Apps are installed by our Technical Team. Simply providing the code file does not guarantee proper functionality, as our add-ons are custom development works, not pre-packaged solutions. Compatibility with your theme is also crucial, which is why we include Free Installation Service as part of our policy.

You cannot grant us access to your site?

1. Create a demo store with your theme installed. Provide us with admin access to install the add-on on your demo store, and we'll highlight the code we've added for your review. 2. Send us the latest version of your theme, and we’ll install the add-on on our demo store. Once the add-on is integrated, you can review it on the frontend, and we’ll return the updated theme source to you. 3. We can install the add-on on the latest Cornerstone Based theme in BigCommerce, then share the theme source with detailed notes on the code files we’ve incorporated for your review.

BigCommerce Theme Update Service

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Description

At MAK Digital, we know that staying updated is key to maintaining a competitive edge in the e-commerce industry. As a distinguished and award-winning BigCommerce Agency Partner, we offer a robust update service designed to keep your store not just functional but thriving in today’s fast-paced market.

The Importance of Regular Platform Updates:

Enhanced Security: Regular updates are essential for safeguarding your online store from emerging threats and vulnerabilities, ensuring your business and customer data are protected.
Improved Performance: By keeping your platform up to date, you unlock the latest features, improvements, and optimizations that BigCommerce has to offer, leading to a faster, smoother shopping experience for your customers.
Increased Reliability: Updated software reduces the risk of bugs and crashes, ensuring your store runs smoothly and efficiently at all times.

What Our Update Services Offer:

Theme Upgrades: We manage everything from updating your existing theme to the latest version to transitioning your store to the new Cornerstone theme, giving your site a fresh, modern look without sacrificing functionality.
E-commerce Feature Integration: We help you leverage the newest e-commerce functionalities, from advanced search options to personalized shopping experiences, ensuring your store offers the best possible customer experience.
Technology Updates (Stencil, API, Node.js): Our team ensures that your store is powered by the latest versions of Stencil, API, and Node.js, enhancing both backend efficiency and frontend performance.
Payment System Upgrades: We update your payment gateways to the latest versions, providing secure, seamless transactions that build customer trust and improve checkout conversion rates.
Compatibility Checks: We thoroughly check that all updates are compatible with your store’s existing customizations and third-party apps, ensuring a smooth transition with minimal disruption.

Ready to upgrade your online store and stay ahead of the curve? Contact us for our comprehensive update service today and provide your specific requirements. Our expert team will work with you to ensure your store remains secure, cutting-edge, and fully equipped to compete in the ever-evolving world of e-commerce.

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Ask away, we're here to help!

Here are answers to some common questions our clients have before purchasing this product. If you have any additional inquiries, feel free to email us.

Is your add-on fully compatible with BigCommerce Stencil?

Yes, it is.
Do you offer free trials?

Unfortunately, we do not offer a trial app to test our add-ons before purchase. Our add-ons involve custom development work, not pre-packaged solutions. After you purchase, we will begin installing the add-ons in your store to ensure compatibility with your theme as described.
Do you offer refunds or exchanges?

Please refer to our Refund Policy for more information.
What is a Single Domain License?

Single Domain License allows you to use the purchased BigCommerce theme and/or extension on a single domain (website). All of our BigCommerce themes, templates, and add-ons come with a Single Domain License. If you need to use the themes/add-ons on multiple domains, you must purchase additional licenses.
Where is the add-on package I just paid for?

Our BigCommerce Add-ons/Apps are installed by our Technical Team. Simply providing the code file does not guarantee proper functionality, as our add-ons are custom development works, not pre-packaged solutions. Compatibility with your theme is also crucial, which is why we include Free Installation Service as part of our policy.
You cannot grant us access to your site

1. Create a demo store with your theme installed. Provide us with admin access to install the add-on on your demo store, and we'll highlight the code we've added for your review.

2. Send us the latest version of your theme, and we’ll install the add-on on our demo store. Once the add-on is integrated, you can review it on the frontend, and we’ll return the updated theme source to you.

3. We can install the add-on on the latest Cornerstone Based theme in BigCommerce, then share the theme source with detailed notes on the code files we’ve incorporated for your review.