When you purchase an item from our website, it includes 3 months of comprehensive support starting from the purchase date. During this time, our team is available to assist you with all the support services detailed on each product page.
When your initial support period expires, you can purchase an additional 6 months of support to continue receiving our expert assistance. This extended support can be purchased at any time after your initial 3-month support period has ended, ensuring that you can keep benefiting from our dedicated services whenever you need them.
Our extended item support includes:
- Answering questions on how to effectively use the item
- Providing technical support related to the item and any included third-party assets
- Addressing specific inquiries about the item’s features and functionality
- Offering guidance on the design and usage of the item
- Assisting with questions about bundled third-party assets, such as plugins, including their functionality and technical aspects
- Helping resolve any defects or issues with the item
At MAK Digital, we are committed to providing exceptional support, allowing you to extend your access to expert assistance whenever you need it, even after your initial support period has ended.
